User Flow

Rebrand and customer journey to meet user needs

Newsweek Expert Forum

NEF executive community was not experiencing growth, and the target audience included 13 verticals and at least 9 seniorities. The website was very small and lacked sufficient details to help users along the buyer’s journey to make a purchase decision. The brand underwent a brand refresh and website redesign to improve UX and fine-tune messaging for its target audiences.

361% organic brand lift

Business Journals Leadership trust

BJLT is an impressive brand with a presence in 46 local markets across the U.S. The brand was in need of a refresh and the website required a redesign to fix information architecture issues and increase visibility for search engines. The brand refresh and website redesign elicited a 361% lift in visibility and more applications for membership.